Top Disadvantages of Using Issue Tracking Tools
Issue tracking is one of the most important parts of a software development lifecycle that cannot be skipped or omitted. While organizations emphasize on increasing their software testing efforts to improve quality and ensure faster releases, their dependency on tools increases too. We have known multiple factors as to why issue tracking tools are important for QA teams and organizations that are working to speed up their delivery process. Due to this, we have failed to see its downside. There are a few common problems that may lead to improper tracking of issues in a software development lifecycle.
Following are a few top common problems that teams face while they try to maintain transparency in the reported bugs:
Improper Issue Tracking Process
One of the basic rules in issue tracking is that testers should describe the bugs properly and they should be self explainable. While using an issue tracking system, they need to fill in all the required fields that help in communicating the bugs with developers. If a bug is not reported properly and there are a few missing required fields like incorrect defect title, error from the log file, etc. this can disrupt the defect life cycle process.
Using Different Issue Tracking Templates
When all QA team members use different issue tracking templates to report issues in an application, it may lead to discrepancies at the later stages. This is a major reason why a standard bug tracking template should be used, which helps in report generation for the stakeholders to be on the same page.
Improper Defect Triage Process
A bug triage process allows team members to discuss the defects and take necessary actions. The participants of these meetings involve developers, managers, and testers. These stakeholders connect together in a virtual or physical meeting in order to analyze all defects in the app and taking important decisions. There should be a common understanding amongst the team members regarding these defects. Without doing so, it becomes difficult to understand the reason for roadblocks in the test execution.
Improper Process to Mark Bug Severity and Priority
Defect priority shows how important and urgent it is to fix a defect. In other words, priority means how quickly a bug needs to be fixed and defect severity means the degree of impact that a defect has on the development of a system. Defect severity and priority may vary from defect to defect, and the time required to fix these defects does not remain the same all the time. Fixing a bug is totally dependent on its priority. Testing and developments are usually not well-educated on the severity and priority of defects which could also affect the issue tracking process in the defect life cycle.
Issue Tracking Tools
There is a wide range of bug tracking tools available in the market. Some organizations afford to buy commercial software apps. However, the defect management process varies from tool to tool. Even if there are an open-source tool and the process is not well-defined or tester is not aware of how the tool operates then they may have to face many challenges while handling defects.
No Control on Test Environment
Often, testers do not have any control on their test environment and they are not aware of what is deployed in the current build. In addition, development teams make informal changes in the test environment which fixes or adds new issues in the test environment about which testers are unaware. Since they do not have complete control of the test environment, it causes retesting and regression testing that ultimately affects the quality of a software application.
Bad Practices
If teams do not have a proper bug tracking system to communicate the defects to the developers and they use mediums like email or phone, it can have a bad impact on the entire bug tracking process. Testers should have proper tools to communicate the defects and they should help to understand how stable an application is. These statistics help in managing the quality of software releases.
Similarly, if QA teams fail at maintaining proper defect statuses, it can cause a disruption in the bug management process. This can have a direct impact on product quality and can also cause a delay in the release. Thus, it is really important to use issue tracking systems and tools in the best interest of a business, by overlooking all of its disadvantages.
Similar Articles
For modern businesses to thrive, ensuring the effective management of inventory stands has become vitally important. Inventory management stands as a cornerstone of success. And the emergence of the Internet of Things (IoT) has introduced a new era of connectivity and efficiency across diverse industries.
Do you know what the following e-commerce companies have in common: Amazon, Walmart, eBay, and more? All of these e-commerce companies' apps make use of Java. Java is decidedly among the leading choices of programming language for e-commerce applications because it offers a world of benefits; for example, since Java code can be run on any platform with a Java Virtual Machine (JVM), users of e-commerce apps made with Java can access the said apps on a variety of devices.
Nikola Tesla in 1926, once described what is now called a mobile phone as a telephone that can fit into one's “vest pocket.” As otherworldly as that idea was then, nearly a century later, the reality is even more astounding.
Given the staggeringly high amounts of data being generated worldwide every single day, it ought to come as no surprise that organizations often struggle to pick the right tools to help them effectively harness the potential of all their data.
Managing properties can be a difficult task with the right tools. Property owners must find and use the best property management software. It can be a long and tedious process as there are many options in the property management software market.
In the ever-evolving financial services landscape, industry challenges are numerous and complex. From stringent regulations to rapidly advancing technology and changing consumer expectations, financial institutions face many obstacles.
The human learning capability is a great resource for helping technology evolve and grow, breaking boundaries, and creating new ones. Emulating the ability of humans to learn at a gradual but retentive pace, Machine Learning is the latest power monster that is redefining human-machine interaction.
In the ever-evolving landscape of low-code development, Microsoft's Power Platform stands out as a powerful tool for building custom applications. In today's dynamic digital landscape, creating and managing web pages is no longer the exclusive realm of professional web developers
In the data-driven business world, where information is of utmost priority, organizations are increasingly turning to data warehousing and data marts to harness the power of their data. These data management solutions are pivotal in transforming raw data into actionable insights.